Have you received my test kit yet?

Once you’ve mailed your test kit back to us, allow up to 7 business days for it to arrive. When we’ve received it, we’ll send you an email notification.

If you have not received an email from us after 7 business days, email us at support@insightsgenomics.com or message using the chat button in the bottom right corner. We’ll get back to you within 1 business day.