How quickly should I return my test kit?

Mail your test kit to us as soon as possible. If you need to store your sample before mailing it, keep it at room temperature and do not refrigerate it. If you haven’t managed to mail your test kit after 6 weeks or have a question, contact us. Email us at support@insightsgenomics.com or message using the chat button in the bottom right corner. We’ll get back to you within 1 business day.